Patent 11336598 was granted and assigned to VMware on May, 2022 by the United States Patent and Trademark Office.
Disclosed are various approaches for integrating chat conversations with email messages. A user can request to view a received email message exchanged between multiple entities. If there is an established chat conversation associated with the user that is linked to the email message, the user interface including the email message can include a messaging component that can allow a user to view the corresponding chat conversation. The user interface can also include a component that allows the user to initiate a chat conversation with another party included in the email without switching to a third-party service.