Patent attributes
A service level agreement management service can include a computer that can obtain network data that relates to a service. The network data can represent a service level agreement associated with the service. The computer can create a failure data set and an inventory data set that can be bound to one another to obtain an intermediate data set. A data partition of the intermediate data set can be selected based on a failure root cause. A failure estimator that estimates a probability of failure over time for the service due to the failure root cause can be determined, and a best-fit probability distribution can be identified. A failure model that represents failures over time for the service due to the failure root cause can be output, and the computer can determine if the service level agreement should be updated.
