Is a
Patent attributes
Patent Jurisdiction
Patent Number
Patent Inventor Names
Moshiur Rahman0
Date of Patent
June 14, 2022
0Patent Application Number
171078790
Date Filed
November 30, 2020
0Patent Citations
Patent Citations Received
Patent Primary Examiner
In one example, the present disclosure describes a device, computer-readable medium, and method for distinguishing between network- and device-based sources of service failures in service networks. For instance, in one example, a method includes merging a first set of data with a second set of data to produce a merged data set. The first set of data relates to a customer device connected to a service network and the second set of data relates to the service network. A failure is predicted in the delivery of a service from the service network to the customer device, based on the merged set of data. It is determined whether a source of the failure is rooted in the customer device or in the service network.
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