Is a
Patent attributes
Patent Applicant
Current Assignee
Patent Jurisdiction
Patent Number
Patent Inventor Names
Boris Galitsky0
Date of Patent
July 12, 2022
0Patent Application Number
168225630
Date Filed
March 18, 2020
0Patent Citations
...
Patent Citations Received
Patent Primary Examiner
Techniques are disclosed for detecting distributed incompetence in text of a conversation using communicative discourse trees and then inserting an automatic response from an autonomous agent (chatbot) or other entity. For example, a computing system generates a communicative discourse tree from utterances from multiple agents to a user. The computing system obtains a prediction of whether the text includes distributed incompetence by applying a trained predictive model to the communicative discourse tree. Based on the detection, the computing system generates an updated response to a user device.
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