Patent attributes
Disclosed are a speech processing method and speech processing apparatus which execute an installed artificial intelligence (AI) algorithm and/or machine learning algorithm to perform speech processing to enable the speech processing apparatus, a user terminal, and a server to communicate with each other in a 5G communication environment. The speech processing method according to an exemplary embodiment of the present disclosure includes converting a user's spoken utterance into a user utterance text, discovering a domain, an intent, and at least one named entity of the user utterance text, determining whether the user's spoken utterance is a complete spoken utterance or an incomplete spoken utterance, generating a spoken query utterance and feeding the generated spoken query utterance back to the user when the user's spoken utterance is an incomplete spoken utterance, and constructing a complete spoken utterance by receiving a user's spoken response utterance which responds to the spoken query utterance.