Patent attributes
A computer system permits flexible, natural conversational type interactions. A natural language processing module receives natural conversational type interactions from a user and generates structured data from unstructured inputs regarding user queries within a domain. A data stack comprises a database with configurable comparison and evaluation logic for importing, transforming, normalizing, and exporting data pertaining to the domain. A dialogue authoring module includes control logic for permitting creation of complex dialogues. The dialogues are generated from recipes that characterize aspects of a product within the domain. A core module receives the structured data created by the natural language processing module and causes output to the user in the form of natural language type responses by way of one or more templates. An analytics and reporting module provides analysis of usage of the system.
