Patent attributes
A system and computer-implemented method for real-time monitoring and responding to user experiences at a location. The method includes deploying a centralized communications and display node, and each of a plurality of portable communications devices with a respective subject, within the location, receiving, from one or more of the portable devices, and at the centralized node, transmitted data including a respective identifier of a respective actuator of each of the one or more portable devices and that was activated by the respective subject, a respective activation time indicator, and a respective identifier of each of the one or more portable devices. The method also includes generating respective machine-readable values indicative of a positive or negative experience type for each of the actuator-activating subjects using the received data, and a respective alert using the generated machine-readable values and if the indicated experience type for the respective subject is negative.
