Is a
Patent attributes
Patent Jurisdiction
Patent Number
Patent Inventor Names
Christopher L. Lofty0
James Geisler0
John Pecorari0
Kwong Wing Au0
Steven Thomas0
Date of Patent
August 23, 2022
0Patent Application Number
149921870
Date Filed
January 11, 2016
0Patent Citations
Patent Primary Examiner
Logistical operations (e.g., warehouses) may use a voice-enabled workflow to facilitate the work tasks of a staff (i.e., population) of workers. Typically, it is necessary for a worker to travel from location-to-location to complete assigned work tasks. As such, a worker's time spent travelling often correlates with the worker's overall work performance. Understanding the worker's travel performance is highly desirable, but computing a fair and accurate travel-performance metric is difficult. One reason for this is that the distance a worker travels is often unknown. The present invention embraces a system and method for accurately and fairly assessing a worker's travel performance by analyzing the worker's voice dialog.
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