Patent 11429793 was granted and assigned to Dell on August, 2022 by the United States Patent and Trademark Office.
A system, method, and computer-readable medium are disclosed for improved audio collection of website ambient data. In various embodiments, when a user visits a website, audio data is collected during a website browsing session. The audio data is converted to text by Natural Language Processing (NLP) enabled device used for browsing. From the text, certain key words are identified that are relevant to a business. The identified key words can be analyzed per requirements of the business.