Patent 11460314 was granted and assigned to GM Cruise Holdings LLC on October, 2022 by the United States Patent and Trademark Office.
The subject disclosure relates to techniques for providing destination recommendations and improving the user experience of autonomous vehicle riders using sentiment analysis. In some aspects, a process of the disclosed technology includes steps for receiving a ride request, at a computing system of an autonomous vehicle (AV), wherein the ride request comprises trip information that specifies a pick-up location associated with a user, navigating the AV to the pick-up location to provide ride service for the user, receiving in-cabin sensor data associated with the user, and analyzing the in-cabin sensor data to determine a sentiment score associated with the user. In some aspects, the process can further include steps for generating a destination recommendation based on the trip information and the sentiment score. Systems and computer-readable media are also provided.