US Patent 11461679 Message management using machine learning techniques

Methods, apparatus, and processor-readable storage media for implementing a message management framework using machine learning techniques are provided herein. An example computer-implemented method includes processing a message comprising identifying at least one message type of the message; determining, based at least in part on the at least one identified message type, one or more message failures by applying one or more machine learning-based rules to at least a portion of the message; determining one or more remedial actions by processing, using one or more machine learning techniques, the at least one identified message type, the one or more determined message failures, and multiple attributes of the message; and performing one or more automated actions based at least in part on the one or more determined remedial actions.