Is a
Patent attributes
Patent Applicant
Current Assignee
Patent Jurisdiction
Patent Number
Patent Inventor Names
Brian Mgbeokwere0
Perron Jones0
Nicholas Boncek0
Kevin Murray0
Raghu Mummadi0
Gustavo Trelles0
Date of Patent
October 11, 2022
0Patent Application Number
170638670
Date Filed
October 6, 2020
0Patent Citations
Patent Primary Examiner
Disclosed are examples relating to managing remote support sessions using devices in communication through a network. In some examples, a request is obtained that includes a selection of an endpoint device for remote support. A sample associated with a remoting capability is obtained from the endpoint device. A remote support server can be selected from among multiple remote support servers based on the sample. Examples of causing the endpoint device to communicate with the remote support server are also disclosed.
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