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US Patent 11475488 Dynamic scripts for tele-agents
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Patent
Current Assignee
Accenture
Date Filed
September 11, 2017
Date of Patent
October 18, 2022
Patent Applicant
Accenture
Patent Application Number
15700210
Patent Citations
US Patent 10303466 Semantic annotations in source code
US Patent 10026092 Learning and automating agent actions
US Patent 10101976 Method, system and apparatus for visual programming of interaction workflows for omni-channel customer contact centers with integrated customer relationship management
US Patent 10482384 System for extracting semantic triples for building a knowledge base
Patent Jurisdiction
United States Patent and Trademark Office
Patent Number
11475488
Patent Primary Examiner
Kristopher Andersen
CPC Code
G06Q 30/0281
G06Q 40/04
G06F 16/24
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