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US Patent 11539541 Apparatuses and methods involving data-communications room predictions

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Is a
Patent
Patent

Patent attributes

Patent Applicant
8X8, Inc.
8X8, Inc.
Current Assignee
8X8, Inc.
8X8, Inc.
Patent Jurisdiction
United States Patent and Trademark Office
United States Patent and Trademark Office
Patent Number
11539541
Date of Patent
December 27, 2022
Patent Application Number
16822684
Date Filed
March 18, 2020
Patent Citations
‌
US Patent 10433243 Systems and methods for integrating and exploiting the availability of multiple communication technologies in a network of moving things, for example including a network of autonomous vehicles
‌
US Patent 10573312 Transcription generation from multiple speech recognition systems
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US Patent 10666799 Virtual office receptionist
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US Patent 10944800 Queuing data communications in a data communications network using a virtual assistant
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US Patent 11025488 Intelligent network operations for data communications between client-specific servers and data-center communications servers
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US Patent 10949619 Routing data communications between client-specific servers and data-center communications servers
‌
US Patent 10021590 Mobile device equipped with mobile network congestion recognition to make intelligent decisions regarding connecting to an operator network for optimized user experience
‌
US Patent 10027803 Enhanced automated attendant system
...
Patent Primary Examiner
‌
Etienne P LeRoux
CPC Code
‌
G06F 40/279
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G06F 40/30
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G06F 16/24578
‌
G06N 20/00
‌
G06N 3/0472
‌
H04L 12/1831
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G06F 16/9535

Apparatuses and methods concerning providing data-communications room recommendations are disclosed. As an example, one apparatus includes a data-communications server. The data-communications server is configured to provide user-data-communications sessions. The server is also configured to retrieve data-communications messages, which may arise from a plurality of disparate interconnected data-communications systems, and batch the data communications messages for a particular data-communications room together to create a room document. Responding to receipt of a request from a particular user, the server identifies a particular data-communications room for a particular inquiry.

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