Is a
Patent attributes
Patent Jurisdiction
Patent Number
Date of Patent
January 10, 2023
Patent Application Number
17347009
Date Filed
June 14, 2021
Patent Citations
Patent Primary Examiner
CPC Code
In various embodiments, a device receives profile data regarding users or devices of an on-premise telephony system. The device identifies, based on the profile data, group features associated with the users or devices of the on-premise telephony system. The device forms a candidate set of users or devices of the on-premise telephony system for migration to a cloud-hosted call agent, based on them sharing at least one of the group features. The device provides data indictive of the candidate set of users or devices to a user interface for display.
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