Patent attributes
A system and method for allowing an assignee to rapidly collect data about a bug/error that is associated with the execution of a software application on a computing device. The method includes including receiving, from a client device, a request to resolve an error associated with an execution of an application on a remote server. The request includes configuration information for connecting to the remote server and an identifier to a component of the application. The method includes determining one or more files associated with the component of the application. The method includes establishing a connection to the remote server using the configuration information. The method includes retrieving the one or more files from the remote server via the connection. The method includes granting, to an assignee device, access to the one or more files that were retrieved from the remote server.
