A method and an apparatus for outputting information are provided. The method includes acquiring voice information received within a preset time period before a device is awakened, where the device is provided with a wake-up model for outputting preset response information when a preset wake-up word is received; performing speech recognition on the voice information to obtain a recognition result; extracting feature information of the voice information in response to determining that the recognition result does not include a preset wake-up word; generating a counterexample training sample according to the feature information; and training the wake-up model using a counter-example training sample, and outputting the trained wake-up model.