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US Patent 11588759 Automated communications over multiple channels

OverviewStructured DataIssuesContributorsActivity
Is a
Patent
Patent
0
Date Filed
July 4, 2019
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Date of Patent
February 21, 2023
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Patent Application Number
16503529
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Patent Citations
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US Patent 10088972 Virtual assistant conversations
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US Patent 10097690 Detecting events from customer support sessions
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US Patent 10109275 Word hash language model
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US Patent 10169315 Removing personal information from text using a neural network
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US Patent 10210244 Updating natural language interfaces by processing usage data
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US Patent 10332505 Systems and methods for providing automated natural language dialogue with customers
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US Patent 10395648 Analysis of a topic in a communication relative to a characteristic of the communication
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US Patent 10489792 Maintaining quality of customer support messages
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US Patent 10523978 Dynamic quality adjustments for media transport
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US Patent 10554817 Automation of contact workflow and automated service agents in contact center system
•••
Patent Citations Received
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US Patent 11956187 Natural language processing for information extraction
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Patent Jurisdiction
United States Patent and Trademark Office
United States Patent and Trademark Office
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Patent Number
11588759
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Patent Primary Examiner
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William J. Deane, Jr.
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CPC Code
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H04M 3/5191
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H04M 3/5141
0

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