A support surface including a cutout on a bottom surface of the support surface. The cutout, which can include a plurality of cutouts, provides a controlled structural collapse of the support surface by varying a stiffness in a cross-section. That is, the area in which the cutouts are positioned collapses more easily than the surrounding area of the support structure, thus making the area with the cutouts perceived as being softer. The cutouts can reduce the peak pressures on the portion of the user's body (for example, the user's ischial tuberosities) that is positioned over the cutouts. The support surface can also include a low-friction interface extending across a top surface of the support surface.