US Patent 11677692 Conversational systems content related to external events

Chatbot logs can be received. The chatbot logs can be clustered or classified into clusters of potential intents. Trending topics can be detected by analyzing at least social media content. Semantic similarities between the potential intents and the trending topics can be computed. Based on the computed semantic similarities, at least one of the potential intents to at least one of the trending topics can be correlated. Training of the chatbot using the chatbot logs associated with the correlated potential intent can be triggered.