US Patent 11689481 Automated, extensible natural-language conversational system
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US Patent 11689481 Automated, extensible natural-language conversational system
Article
An automated chat conversation platform and method of operation are described. The automated chat conversation platform includes extensible chat interfaces useable for chat session communication with a plurality of third party communication tools, and is designed to be automatically scalable according to a number of chat sessions in existence concurrently. The automated chat conversation platform identifies chat sessions in which user intervention may be important, and allows for selective intervention by user agents.
Infobox
Is a
Patent Applicant
Current Assignee
Patent Jurisdiction
Patent Number
116894810
Date of Patent
June 27, 2023
0Patent Application Number
175208750
Date Filed
November 8, 2021
0Patent Citations
Patent Primary Examiner
CPC Code
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