Patent attributes
Storage management is performed. For example, a computing device may determine that a fault belongs to one of a plurality of predefined fault categories based on description information of the fault of a storage system. Then, the computing device may determine at least one fault cause associated with the fault category at a first level of a hierarchical structure of predetermined fault causes. Further, the computing device may determine a first fault cause that causes the fault among the at least one fault cause. After that, the computing device may determine a target fault cause at the deepest level that causes the fault based on the first fault cause. As a result, the root cause of a fault of a storage system may be accurately and efficiently determined, thereby providing the possibility of fundamentally eliminating the fault.