Patent attributes
Techniques for automatically initializing customer assistance in a retail store based on video analysis are provided. An exemplary method includes collecting training data including historical video data and training a computer vision model using the training data to identify at least one customer movement associated with customers in need of assistance. The method also includes receiving video data of a customer in a retail store, the video data captured by a camera, and applying the computer vision model to the video data to determine whether the customer has performed the at least one customer movement. The method still further includes, in response to determining that the customer has performed the at least one customer movement, determining the customer is in need of assistance and engaging the customer using at least one computing device.
