US Patent 11778439 Methods, apparatus and system for mobile piggybacking

Methods, systems, and apparatus for providing assistance to a user of a mobile application are described. A request to establish a session for a single mobile application executing on a mobile device is received on a remote device via an application programming interface (API) that is integrated with the single mobile application. Information from the single mobile application is received on the remote device via the API, the information including information about the single mobile application. A command is sent from the remote device to the mobile device, causing the mobile device to execute the command in the single mobile application.