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US Patent 11783337 Mobile application-based error reporting

Patent 11783337 was granted and assigned to Bank of America on October, 2023 by the United States Patent and Trademark Office.

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Contents

Is a
Patent
Patent

Patent attributes

Patent Applicant
Bank of America
Bank of America
Current Assignee
Bank of America
Bank of America
Patent Jurisdiction
United States Patent and Trademark Office
United States Patent and Trademark Office
Patent Number
11783337
Patent Inventor Names
Neal Aaron Slensker
Geoffrey George Aslaksen
Richard Martin Seymour Scot
Date of Patent
October 10, 2023
Patent Application Number
17032289
Date Filed
September 25, 2020
Patent Citations
‌
US Patent 8095610 Methods and apparatus for centralized and decentralized emergency alert messaging
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US Patent 7222078 Methods and systems for gathering information from units of a commodity across a network
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US Patent 7232063 System and method for monitoring and diagnosis of point of sale devices having intelligent hardware
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US Patent 7992777 ATM user authorization based on user location verification
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US Patent 7995791 ATM security system
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US Patent 8055575 Central counterparty for data management
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US Patent 9940771 Security apparatus for an automated teller machine
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US Patent 9946711 Text generation from correlated alerts
...
Patent Primary Examiner
‌
Calvin L. Hewitt, II
CPC Code
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H04W 4/029
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G07F 19/209
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H04L 51/20
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G06Q 20/4016
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G01S 13/46
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H04W 4/33
Patent abstract

An apparatus is configured to receive a complaint initiation signal that includes an indication that a card reader may be compromised, and initiation date and time of the complaint, and geolocation data related to the reporting party. The apparatus is further configured to identify a street address closest to the geolocation data in the complaint using a geolocation application programming interface and the set of geolocation data. The apparatus is also configured to determine that the identified street address is associated with an entity. The apparatus then calculates a confidence interval as to whether that entity is the type of entity that uses a card reader. The apparatus is further configured to determine that the confidence interval exceeds a threshold. The apparatus is also configured to determine an identifier of the entity. Further, the apparatus is configured to publish an alert to a data feed.

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