Patent attributes
Methods and apparatuses are described herein for an automated product management (APM) service. An apparatus may receive from a second apparatus, at least one first request to enroll a third apparatus with a service layer associated with the second apparatus. The apparatus may send a second request to verify authenticity of the third apparatus and to generate a customized firmware or software for the third apparatus. The apparatus may send a third request to configure the third apparatus based on consent of a user of the third apparatus. The apparatus may send a response indicating whether the third apparatus has been enrolled with the service layer. The apparatus may receive a fourth request to diagnose or troubleshoot the third apparatus and a fifth request comprising information and the consent and requesting the fourth apparatus to perform at least one operation on the third apparatus.