Patent attributes
An information processing apparatus includes a memory and processor. The memory stores a trouble category into which a trouble occurring in a product is classified and a design-element category into which a design element causing the trouble and included in the product is classified in mutual association and store a design-element category into which a design element included in a product is classified and a design-requirement category into which a design requirement of the design element is classified in association with each other. The processor receives designation of a first design-element category by user, determines a design-requirement category corresponding to the received first design-element category by referencing to the memory, determines a second design-element category corresponding to the determined design-requirement category and different from the first design-element category, determine a trouble category associated with the determined second design-element category, and notify the user of information indicating the determined trouble category.