Patent attributes
Techniques for conversation recovery in a dialog management system are described. A system may determine, using dialog models, that a predicted action to be performed by a skill component is likely to result in an undesired response or that the skill component is unable to respond to a user input of a dialog session. Rather than informing the user that the skill component is unable to respond, the system may send data to the skill component to enable the skill component to determine a correct action responsive to the user input. The data may include an indication of the predicted action and/or entity data corresponding to the user input. The system may receive, from the skill component, response data corresponding to the user input, and may use the response data to update a dialog context for the dialog session and an inference engine of the dialog management system.
