Patent attributes
Examples provide a system for cold-chain compliant item selection. A set of perishable items are selected for retrieval by a user based on item data, cold-chain compliance score(s), and/or cold-chain compliance restrictions associated with each user. The selected set of items are assigned to the user for retrieval in accordance with a set of cold-chain compliance parameters, including a per-item maximum dwell-time specifying a maximum time interval between removal of a perishable item from a temperature-controlled display area and receipt of the perishable item at an intake area. A dwell-time is calculated for an item received at an intake area. The item is accepted if the per-item maximum dwell-time exceeds the calculated dwell-time and the item is rejected if the calculated dwell-time exceeds the per-item maximum dwell-time. An incentive is provided to the identified user based on a cold-chain compliance score for the user.
