Is a
Patent attributes
Patent Applicant
Current Assignee
Patent Jurisdiction
Patent Number
Patent Inventor Names
Matthew A. Peters0
Robert E. Braudes0
Jeffrey L. Aigner0
Date of Patent
December 26, 2023
0Patent Application Number
163620350
Date Filed
March 22, 2019
0Patent Citations
Patent Primary Examiner
Patent abstract
Transcribing portions of a communication session between a user device and an on-premises device of an enterprise includes receiving, by a computer located remotely from the on-premises device, a media stream of the communication session from the on-premises device and receiving, by the computer, at least one event associated with the media stream from the on-premises device. Furthermore, the computer determines a portion of the media stream to transcribe based on the at least one event and transcribes the portion of the media stream.
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