Systems, methods, and computer-readable storage media for using bots. One method includes receiving, from a user device, an input indicative of a selection of a bot, and retrieving data associated with a user of the user device. Further, the method includes identifying a selection of bot options based on analyzing the user data, and presenting, via the user device, the selection of bot options. Further, the method includes receiving, from the user device, a selection of an option from the selection of bot options, and retrieving user payment information and shipping information based on the user data and populate one or more fields associated with the selection of the option. Further, the method includes presenting, via the user device, a confirmation page to confirm the populated one or more fields.