Patent 11874008 was granted and assigned to Carrier Corporation on January, 2024 by the United States Patent and Trademark Office.
A system and method for controlling a heating, ventilation, and air-conditioning (HVAC) system is provided. Aspects include receiving, from a sensor, operational data associated with the HVAC system, receiving, from the sensor, environmental data associated with the HVAC system, analyzing the operational data and the environmental data to determine a potential comfort issue with the HVAC system, receiving a discomfort index associated with the HVAC system, plotting an indicia on the discomfort index based on the operational data and the environmental data, and determining a root cause of the potential comfort issue based at least in part on a coordinate of the indicia on the discomfort index.