Patent attributes
Systems and methods which facilitate automated querying of shipping services status information using a rules based engine are disclosed. A shipping status query engine of embodiments implements various rules for intelligently querying one or more shipping service provider systems for information regarding the status of shipped items. Using the intelligent determinations of a rules base shipping status query engine, embodiments enable large scale, automated status queries for a very large number of shipped items. Having such automated access to updated status information for the shipped items, additional functionality may also be supported, such as to provide alerts, reminders, notifications, etc., upon detecting certain events and/or failure to detect certain events. Moreover, embodiments may be adapted to utilize the updated status information to initiate actions with respect to particular shipments based upon detected events and/or failure to detect certain events.