Is a
Patent attributes
Patent Jurisdiction
Patent Number
Patent Inventor Names
Daniela Rosu0
Ruchi Mahindru0
Date of Patent
February 20, 2024
0Patent Application Number
169377040
Date Filed
July 24, 2020
0Patent Citations
Patent Primary Examiner
Patent abstract
Embodiments are provided that relate to a computer system, a computer program product, and a computer-implemented method for improving performance of a dialog system employing an automated virtual dialog agent. Embodiments involve utilizing an automated virtual agent to receive a natural language request and generate a corresponding response, automatically identifying and resolving a corresponding knowledge gap between the request and response, and refining the automated virtual agent with the resolved knowledge gap.
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