The present invention relates to a box insert and a box system that uses said box insert. The box insert may have an insert bottom and four insert side walls extending from the insert bottom. A flap may extend from each insert side wall. Each flap may have a first panel connected to its respective insert side wall by a first score line, a second panel connected to the first panel by a second score line, and a third panel connected to the second panel by a second score line. The box insert may be configured inside of a box whereby one of the score lines of each flap is folded over a box edge to suspend the box insert inside of the box. A box lid may be configured over the box insert to help secure the box insert to the box.