US Patent 11914744 Intelligent contextual help chat in a multi-tenant database system
Patent 11914744 was granted and assigned to Salesforce on February, 2024 by the United States Patent and Trademark Office.
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US Patent 11914744 Intelligent contextual help chat in a multi-tenant database system
Article
Patent abstract
Disclosed are some implementations of systems, apparatus, methods and computer program products for providing contextually relevant recommendations based on a context of the user. The context of the user may be determined according to a set of privacy settings of the user, where the set of privacy settings indicates contextual features for which values are permitted to be accessed by a recommendation system. The contextual features may include user-related features and/or tenant features pertaining to a tenant of a multi-tenant database.
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Is a
Patent Applicant
Current Assignee
Patent Jurisdiction
Patent Number
Patent Inventor Names
Florence Cheung0
Gang Shu0
Jong Lee0
Date of Patent
February 27, 2024
0Patent Application Number
172194640
Date Filed
March 31, 2021
0Patent Citations
Patent Primary Examiner
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