Patent 11915178 was granted and assigned to Nmetric on February, 2024 by the United States Patent and Trademark Office.
The inventive subject matter herein is directed toward improved scheduling and planning system that detects a problematic event in a workflow. When the event is detected, the system automatically notifies a set of contacts from a hierarchical contact list. The system then automatically notifies other sets of contacts depending upon the response from the first set of contacts. A cascade of different types of notifications could be triggered from a single detected event as each contact responds and provides information that could be used to trigger additional notifications.