Patent 11922346 was granted and assigned to Payactiv, Inc. on March, 2024 by the United States Patent and Trademark Office.
Implementations relate to methods and systems to identify problem shifts. In some implementations, a method includes obtaining a plurality of published shift schedules, each published shift schedule associated with a respective shift of a respective employer of one or more employers, wherein each published shift schedule includes a location attribute, industry code attribute, and week indicator attribute; for each published shift schedule, obtaining a corresponding time and attendance record; programmatically analyzing the published shift schedule and the corresponding time and attendance record to determine unscheduled shifts; and adding unscheduled shift data associated with one or more unscheduled shifts to a training corpus, wherein the unscheduled shift data includes two or more of an employer identifier, a location identifier, a shift identifier, an industry identifier, an employee identifier, a job type identifier; and applying a machine learning algorithm to the training corpus to determine a plurality of problem shifts.