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US Patent 11947997 Systems and methods for customization of workflow design

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Is a
Patent
Patent
0

Patent attributes

Patent Jurisdiction
United States Patent and Trademark Office
United States Patent and Trademark Office
0
Patent Number
119479970
Patent Inventor Names
Joshua Joo Hou Tan0
Alain Marie Patrice Gentilhomme0
Date of Patent
April 2, 2024
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Patent Application Number
179832340
Date Filed
November 8, 2022
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Patent Citations
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US Patent 7343406 Proactive call and contact center system
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US Patent 10509696 Error detection and mitigation during data migrations
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Patent Primary Examiner
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Emerson C Puente
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CPC Code
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G06F 9/5044
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G06F 9/505
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G06F 9/546
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G06F 9/3836
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G06F 9/3005
0
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G06F 9/485
0
Patent abstract

Disclosed here are systems and methods that allow users, upon detecting errors within a running workflow, to either 1) pause the workflow and directly correct its design before resuming the workflow, or 2) pause the workflow, correct the erred action within the workflow, resume running the workflow, and afterwards apply the corrections to the design of the workflow. The disclosure comprises functionality that pauses a single workflow and other relevant workflows as soon as the error is detected and while it is corrected. The disclosed systems and methods improve communication technology between the networks and servers of separate parties relevant and/or dependent on successful execution of other workflows.

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