US Patent 11955126 Systems and methods for virtual assistant routing

Systems, methods and software are disclosed for processing requests from users of an infotainment system. The method includes receiving a request from a user of the infotainment system. The method includes determining a domain for the received request based on information contained in the received request. The domain specifies one or more categories for the request. The method includes routing the received request to a virtual assistant assigned to handle requests for the determined domain. The virtual assistant is one of a plurality of virtual assistants respectively assigned to handle requests for a plurality of respectively assigned domains. The method includes transmitting a response to the request to the user.