US Patent 12013839 Generation of intelligent indicators from disparate systems

Disclosed in some examples, are methods, systems, and machine readable mediums which provide an event processing system and indicator engine that provide indicators to one or more of the channel systems that pertain to a status of an issue experienced by a customer. The indicators are created in part based upon updates to the issue entered into a customer issue system and when displayed in a channel system, the indicators provide an indication that there is an update on the particular issue affecting the customer.