US Patent 12020170 Systems and methods for intent discovery and process execution

Disclosed embodiments provide a framework for intent discovery based on user input and execution of processes based on the discovered intents. An intent processing system provides, via an interface, a graphical representation of different intent clusters corresponding to different intents. An intent cluster includes a set of intent terms and/or phrases that can be used to submit a request or issue that is associated with an intent. As a user selects intent terms and/or phrases from an intent cluster via the interface, the intent processing system can identify actions that can be performed to address the user's request or issue.