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US Patent 12020173 System and method for managing customer call-backs

Patent 12020173 was granted and assigned to Massachusetts Mutual Life Insurance Company on June, 2024 by the United States Patent and Trademark Office.

OverviewStructured DataIssuesContributors
Is a
Patent
Patent
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Current Assignee
Massachusetts Mutual Life Insurance Company
Massachusetts Mutual Life Insurance Company
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Date Filed
June 5, 2023
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Date of Patent
June 25, 2024
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Patent Applicant
Massachusetts Mutual Life Insurance Company
Massachusetts Mutual Life Insurance Company
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Patent Application Number
18328890
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Patent Citations
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US Patent 7035811 System and method for composite customer segmentation
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US Patent 7047206 Automatic lead distribution and processing confirmation system and method
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US Patent 7228284 Method for routing and responding to sales leads between two organizations
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US Patent 7275083 Web-based customer lead generator system with pre-emptive profiling
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US Patent 7340410 Sales force automation
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US Patent 7580870 Method and system for providing auctions to win with a lowest bid
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US Patent 8000989 Using true value in routing work items to resources
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US Patent 8155297 System and method for providing call-back options
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US Patent 8311863 Utility high performance capability assessment
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US Patent 8355934 Systems and methods for prospecting business insurance customers
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•••
Patent Inventor Names
Sears Merritt
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Patent Jurisdiction
United States Patent and Trademark Office
United States Patent and Trademark Office
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Patent Number
12020173
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Patent Primary Examiner
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Nafiz E Hoque
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