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US Patent 12069019 Topic overlap detection in messaging systems

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Is a
Patent
Patent
0

Patent attributes

Patent Jurisdiction
United States Patent and Trademark Office
United States Patent and Trademark Office
0
Patent Number
120690190
Patent Inventor Names
Shoou-Jiun Wang0
Tracy My Tuyen Nguyen0
Jonathan Ray Bates0
Yi Zhang0
Thinesh Thangakumar Abimanyu Rathinavelu0
Jaclyn Ruth Elizabeth Phillips0
Jennifer Olivia Ede0
Date of Patent
August 20, 2024
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Patent Application Number
183164580
Date Filed
May 12, 2023
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Patent Citations
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US Patent 11423066 System and method for reducing user query ambiguity through chatbot clarifying questions
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US Patent 11435980 System for processing user utterance and controlling method thereof
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US Patent 11487948 Method and system for automated autonomous intent mining
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US Patent 11501211 Chatbot system with model lifecycle management
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US Patent 11514330 Systems and methods for continual updating of response generation by an artificial intelligence chatbot
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US Patent 11516153 Computer system providing a chat engine
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US Patent 11551143 Reinforcement learning for chatbots
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US Patent 11552909 Generation of a chatbot
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Patent Primary Examiner
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Backhean Tiv
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Patent abstract

Embodiments are provided for detecting overlapping topics in a messaging system. In an example system, a plurality of trigger phrases is received, where each trigger phrase is configured to trigger a bot that receives the trigger phrase to select a corresponding topic for conversation. For each trigger phrase, a vector representation is generated. Measures of similarity are generated based at least on the vector representations, where each measure of similarity represents a degree of similarity between a respective pair of vector representations. A topic overlap is detected based on a pair of vector representations having a measure of similarity above a similarity threshold, where the topic overlap indicates two trigger phrases that are overlapping. The topic overlap is provided to an authoring tool that comprises one or more interactive elements to enable a user to change at least one of the two trigger phrases that are overlapping.

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