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US Patent 12088760 Intelligent speech-enabled scripting

OverviewStructured DataIssuesContributorsActivity
Is a
Patent
Patent
0
Date Filed
July 18, 2023
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Date of Patent
September 10, 2024
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Patent Application Number
18354188
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Patent Citations
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US Patent 7689426 Method and apparatus for distributed interactive voice processing
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US Patent 7920693 Home agent access in call routing management based on caller language
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US Patent 8085927 Interactive voice response system with prioritized call monitoring
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US Patent 8116445 System and method for monitoring an interaction between a caller and an automated voice response system
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US Patent 8135126 Methods and apparatus for providing live agent assistance
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US Patent 8462935 System and method for monitoring an automated voice response system
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US Patent 8744062 Call center services system and method
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US Patent 8831204 Protecting sensitive information provided by a party to a contact center
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US Patent 9112971 Method and system for simultaneously managing a plurality of simulated real-time conversations
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US Patent 9225835 Call center services system and method
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•••
Patent Inventor Names
Alan D. Tucker
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Thomas V. Curtin
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Daniel R. Cropp
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Wayne Paul Waldner
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Alena L. Aiken
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Kevin Mark Beale
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Patent Jurisdiction
United States Patent and Trademark Office
United States Patent and Trademark Office
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Patent Number
12088760
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Patent Primary Examiner
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Temica M Beamer
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CPC Code
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H04M 3/541
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G10L 13/08
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H04M 3/436
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H04M 3/523
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G10L 15/22
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