Is a
Patent attributes
Patent Jurisdiction
Patent Number
Patent Inventor Names
Anselmo Myungsup Shim0
Anandajothi Muttayane0
Wei Huang0
Lance Paul Lukens0
Vikas Ranjan0
Date of Patent
September 17, 2024
0Patent Application Number
179696110
Date Filed
October 19, 2022
0Patent Citations
...
Patent Primary Examiner
CPC Code
Patent abstract
A machine learning system automatically diagnoses and resolves issues in a telecommunications network. When a customer reports a network issue using a mobile application, the device performs a diagnostic test, such as a speed test. In addition, network logs or performance metrics during occurrence of the network issue are collected. The results of the diagnostic are used as inputs to a machine learning model in combination with the network logs or metrics to predict the cause of the network issue or to perform a corrective action.
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