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US Patent 12106310 Automated software selection
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Patent
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Date Filed
July 26, 2021
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Date of Patent
October 1, 2024
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Patent Application Number
17385720
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Patent Citations
US Patent 8917860 Methods and systems for processing and managing communications
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US Patent 9264545 Computer-implemented system and method for automating call center phone calls
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US Patent 9413892 Distributed hardware/software system for managing agent status in a communication center
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US Patent 9635177 Agent training sensitive call routing system
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US Patent 9495881 System and method for displaying multiple applications
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US Patent 9942401 System and method for automated call center operation facilitating agent-caller communication
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US Patent 8554836 Sharing software applications
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US Patent 8774392 System and method for processing calls in a call center
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Patent Inventor Names
Fred Wang
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Madhusri Movva
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Tanmaya Gaur
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John Oleinik
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Patent Jurisdiction
United States Patent and Trademark Office
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Patent Number
12106310
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Patent Primary Examiner
Gabrielle A McCormick
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CPC Code
G06N 20/00
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G06Q 10/10
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G06Q 30/016
0
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