Is a
Patent attributes
Patent Applicant
0
Patent Jurisdiction
Patent Number
Patent Inventor Names
John Brian Pickering0
Date of Patent
April 19, 2005
0Patent Application Number
096964850
Date Filed
October 25, 2000
0Patent Citations Received
Patent Primary Examiner
Patent abstract
A voice processing system includes a speech recognition facility with barge-in. The system plays out a prompt to a caller, who starts to provide their spoken response while the prompt is still being played out. The system performs speech recognition on this response to determine a corresponding text, which is then subjected to lexical analysis. This tests whether the text satisfies one or more conditions, for example, including one or more words from a predefined set of task words. If this is found to be the case, the playing out of the prompt is terminated (i.e. barge-in is effected); otherwise, the playing out of the prompt is continued, essentially as if the caller bad not interrupted.
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