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US Patent 6895083 System and method for maximum benefit routing

OverviewStructured DataIssuesContributorsActivity
Is a
Patent
Patent
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Date Filed
May 2, 2001
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Date of Patent
May 17, 2005
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Patent Application Number
09847256
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Patent Citations Received
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US Patent 12008494 Techniques for behavioral pairing in a multistage task assignment system
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US Patent 11936817 Techniques for behavioral pairing in a task assignment system
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US Patent 11954523 Techniques for behavioral pairing in a task assignment system with an external pairing system
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US Patent 12075003 Techniques for decisioning behavioral pairing in a task assignment system
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US Patent 12120271 Matching using agent/caller sensitivity to performance
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US Patent 12120268 Techniques for benchmarking performance in a contact center system
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US Patent 11863708 Matching using agent/caller sensitivity to performance
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US Patent 11876931 Techniques for benchmarking pairing strategies in a contact center system
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US Patent 11915042 Techniques for behavioral pairing in a task assignment system
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US Patent 11922213 Techniques for behavioral pairing in a task assignment system
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Patent Inventor Names
John A. Golden
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Joshua Bers
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Patrick M. Peterson
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Patent Jurisdiction
United States Patent and Trademark Office
United States Patent and Trademark Office
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Patent Number
6895083
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Patent Primary Examiner
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Roland G. Foster
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