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US Patent 7218709 Intelligent voicemail message waiting system and method

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Is a
Patent
Patent

Patent attributes

Patent Jurisdiction
United States Patent and Trademark Office
United States Patent and Trademark Office
Patent Number
7218709
Patent Inventor Names
Amit Garg0
Jeffrey L. Tuttle0
Rajeev B. Patil0
Date of Patent
May 15, 2007
Patent Application Number
10743990
Date Filed
December 22, 2003
Patent Citations Received
‌
US Patent 12113761 Real-time messaging method and apparatus
0
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US Patent 11777883 Telecommunication and multimedia management method and apparatus
‌
US Patent 11943186 Real-time messaging method and apparatus
0
Patent Primary Examiner
‌
Fan Tsang
Patent abstract

An intelligent voice message status indication device for a single line of a telephone network includes a controller that responds to caller-ID signals to detect whether a mailbox contains a message, responds to a call-waiting signal to break communication with the voicemail system during message retrieval to capture an incoming call, and toggles multiple indicators associated with respective sub-mailboxes on a single line. The message waiting indicators may include respective unique audio, as well as respective unique, visual indication of message presence in one or more mailboxes. The voicemail servers of the network may be correspondingly partitioned to host multiple mailboxes and to provide unique outbound caller IDs to identify a mailbox having a message.

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